Updated July 14, 2015
April 14, 2015
SpinNet Customer Support Center
 
The change of outgoing mail authentication
 
Termination of POP before SMTP authentication
 

SpinNet has terminated POP before SMTP authentication and consolidate outgoing mail authentication into SMTP authentication. (July 14, 2015)
Nowadays, the number of email spam tends to be increased rapidly by infection with computer viruses, SpinNet will take measures in order to enhance email service security.
Please use SMTP authentication when you send emails after this.

 
The effect of this change

The customers who configure POP before SMTP as outgoing mail authentication on one's email software will not be able to send emails after July 14 2015 (Tue.).
Please change to SMTP AUTH as outgoing mail authentication.

* There is no effect on SpinNet Web Mail. (Changing settings is unnecessary.)

 
SMTP Authentication
 

SMTP Authentication (abbr. SMTP AUTH) is an authentic method that requires one's email address and password to send emails.
After configuring SMTP AUTH on your email software, the authentication will be automatically done.

 
POP before SMTP
 

POP before SMTP is a method which allows clients to send mails as long as they have successfully logged into the Incoming mail server within a predefined timeout period.
After receiving emails, you can send emails during ten minutes.
* It has been terminated on July 14 2015 (Tue.).
Please change to SMTP AUTH when you send emails.

 
How to confirm SMTP AUTH setting
 

In order to confirm that SMTP AUTH is activated, please click the link below.
If it is not activated, please change the setting on your software.

FAQ: I would like to know how to confirm whether outgoing mail authentication is activated or not.

e.g. Windows Live Mail


 
FAQ
 

FAQ: I would like to know how to confirm whether outgoing mail authentication is activated or not.
        I have been unable to send email since July 14 2015. What should I do?

 


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| New spam blocking system | Unsolicited bulk emails | F.A.Q -about Email- |
| What is "Outbound Port25 Blocking"? | About POP before SMTP |
| Child Pornography Blocking | The change of outgoing mail authentication |