SpinNet eADSL Service
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Step Guide
| Upgrade speed of SpinNet eADSL Service  |
| Change from Analog to SpinNet eADSL Service Type 1  |
| Change from ISDN to SpinNet eADSL Service Type 1  |
| Change to SpinNet eADSL Service Type 2  |
| Change from ADSL Service with other company to SpinNet  |


If you are applying for Type2(Dedicated ADSL service), the new telephone line is installed at your premises. In addition, you must be present during the installation and an extra charge applies. If a third party other than NTT owns internal lines, then you need to contact them to arrange for cabling or installation work as required.
Please be aware that the customer using TYPE2 will be able to call only through IP Phone. Some number can not be dialed through IP Phone, and you will need to have a land line in that case.
CUSTOMER [CHECK LIST]
* Confirm the registered owner's name of the line.
If you have the existing land line, please confirm the registered owner's name.
 * If you do not have any existing land lines, your identification will be requires.(ex.the copy of insurance, resident card and driver's license)
Check here for the details of CHECK LIST.
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START CUSTOMER Registration Page
* Complete the registration form and obtain the customer number.
* Please take a note for the customer number since you must provide it when you contact us.
* If you would like to apply for Wireless LAN service, please check in the box ｢Apply for Wireless LAN Service｣
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SpinNet Confirm the information of the registration. SpinNet Customer Support Center, may need to contact you to confirm the information.
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SpinNet→CUSTOMER Thank you letter will be sent to you. The letter contains the information of the registration.
If there is any wrong information in this, please contact us to correct it.
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Date:2-5
Y!Mobile→NTT
eADSL
Line Qualification Test by NTT
←    →
Date:5-8 Y!Mobile→CUSTOMER Availability Check (OK) Availability Check (NOT OK) Y!Mobile checks the availability of your line.
The following cases are examples that eADSL service may not be available.

1. There is no equipment available in Y!Mobile.
2. Y!Mobile can not confirm your identification.

They will contact you by telephone.
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Date:9-12 SpinNet→CUSTOMER The following items will be sent to you.
1. eADSL Connect Login Name/Password
2. SpinNet Connect Login Name and Connect Login Password(*1)
(*1)Only new number will receive item 3.
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Y!Mobile→CUSTOMER Rental eADSL modem will be sent out The modem will be sent to you by the service available day.
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NTT NTT Central Office Work This work will be done in NTT Central Office.
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NTT→CUSTOMER Type2 residential installation(NTT) NTT will install TYPE2 in your home
* You might be required to be present during the installation.
* They might inform you of the schedule right before the installation
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CUSTOMER eADSL modem installation Please set up the modem by following the procedures written in the manual.
Please apply for it when you apply for SpinNet eADSL
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Date:12-15 CUSTOMER Service is available In order to check the service availability, please access to the Internet as soon as you can. If there are any troubles, you need to contact us within 7days after the installation
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Service start ! "Billing start date for your SpinNet eADSL" letter will be sent to you.
   
 

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