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After confirming that your new place is covered by SpinNet eADSL Service, please let us know your information by filling out the "Personal Modification Request Form for eADSL" below.

Please submit the form by fax or postal mail at least 2weeks before you move for the seamless transition of the service to new place.

NTT line qualification test will be required at your new place. Please be aware that you may have to pay for NTT's installation fee or an initial operation fee again.

If you have any questions, please feel free to contact the Customer Support Center.



iconPersonal Modification Request Form for eADSL

*Adobe Acrobat Reader is required to view the "Personal Modification Request Form for eADSL".
Please click the icon and download if you do not have any.


[Type1 to Type2 / Type2 to Type1]
[Changing of telephone number for ADSL]

In case of line changing, you may have to make an NTT line qualification test. You will be charged a line-changing fee from NTT if the operation has already been concluded.

For details please contact SpinNet Customer Support Center.


We accept your cancellation request for eADSL Service by fax or postal mail.
Please contact our Customer Support Center 10 days bofore your desired cancellation date. We will send you the cancellation request form.

Monthly Charge
The service is provided on a monthly basis starting from the "Billing start date"
On the month of your cancellation, we will charge you for the monthly charge of SpinNet eADSL Service and the monthly rental fee for the eADSL modem.
If you cancel SpinNet eADSL Service, but continue to use SpinNet, the monthly charge will be changed as 2,000 yen (tax excl.).

Optional fee (modem installation fee, line changing fee, etc.)
Sometimes optional fees will be charged after the last billing.

Credit card billing statement
The billing statement will arrive after everything is settled, which can take a month or two.

Returning the rental modem
Please return the modem within 8 days after the cancellation date. You will be responsible for the postage cost.
[return address]
800, Shimomata, Kakegawa-shi, Shizuoka-ken. (zip 436-8501)
NEC Platforms Co. Souchi Seizo Rental Group
0537-22-1144


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