Support Information
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INFORMATION NOTICE
[24/11/11] Concerning a reduction of SpinNet monthly bill due to heavy rain from November 8, 2024 (Japanese only)
[24/09/24] Concerning a reduction of SpinNet monthly bill due to heavy rain caused by low air pressure and the front (Japanese only)
[24/08/29] Concerning a reduction of SpinNet monthly bill due to Typhoon No.10(Japanese only)
[24/07/26] Concerning a reduction of SpinNet monthly bill due to heavy rain from July 25, 2024 (Japanese only)
[24/07/11] Concerning a reduction of SpinNet monthly bill due to heavy rain from July 9, 2024 (Japanese only)
[24/04/01] [Important]Termination notice of "User Home Page Service"
[24/03/25] [Important] About the termination of "One Number Access Service"
[24/01/25] Concerning a reduction of SpinNet monthly bill due to heavy snow from January 23, 2024 (Japanese only)
[24/01/04] Concerning a reduction of SpinNet monthly bill due to the Noto Peninsula Earthquake in 2024(Japanese only)
[23/11/20] Trouble with Customer Support Center Number
[23/09/11] Concerning a reduction of SpinNet monthly bill due to Typhoon No.13(Japanese only)
[23/08/16] Concerning a reduction of SpinNet monthly bill due to Typhoon No.7(Japanese only)
[23/08/07] Concerning a reduction of SpinNet monthly bill due to Typhoon No.6(Japanese only)
[23/07/10] Concerning a reduction of SpinNet monthly bill due to heavy rain from July 7, 2023 (Japanese only)
[23/07/03] Concerning a reduction of SpinNet monthly bill due to heavy rain from June 29, 2023 (Japanese only)
[23/06/05] Concerning a reduction of SpinNet monthly bill due to heavy rain and Typhoon No.2(Japanese only)
[23/05/08] Concerning a reduction of SpinNet monthly bill due to the earthquake in Noto Region, Ishikawa Prefecture(Japanese only)
[23/02/16] [Important] Suspicious E-mails and Phishing Sites Claiming to be from SpinNet
[23/01/25] Concerning a reduction of SpinNet monthly bill due to heavy snow from Jan. 24 2023 (Japanese only)
[23/01/04] Concerning a reduction of SpinNet monthly bill due to landslide in Yamagata (Japanese only)
[22/12/26] Concerning a reduction of SpinNet monthly bill due to heavy snow from Dec. 22 2022 (Japanese only)
[22/12/20] Concerning a reduction of SpinNet monthly bill due to heavy snow from Dec. 17 2022 (Japanese only)
[22/12/20] [Important] About closing registration of "SpinNet Service"
[22/10/26] Important Notice to Customers of "SpinNet Service FLET'S ADSL"(Japanese only)
[22/09/26] Concerning a reduction of SpinNet monthly bill due to Typhoon No.15 (Japanese only)
[22/09/20] Concerning a reduction of SpinNet monthly bill due to Typhoon No.14 (Japanese only)
[22/09/07] Information on Security Enhancements to SpinNet User Home Page Service
[22/08/04] Concerning a reduction of SpinNet monthly bill due to heavy rain from August 3, 2022 (Japanese only)
[22/08/01] [Important] Change to require encrypted authentication for mail server connections
[22/07/20] Concerning a reduction of SpinNet monthly bill due to heavy rain from July 14, 2022 (Japanese only)
[22/05/23] [Important] Termination of "SpinNet BB Mobile Point Service"
[22/03/17] Concerning a reduction of SpinNet monthly bill due to the 2022 Fukushima Prefecture Offshore earthquake(Japanese only)
[22/03/07] About closing registration of "SpinNet Service FLET'S ADSL"
[21/12/06] [Important] Termination notice of ”SpinNet Web Filtering Service”
[21/09/07] Concerning a reduction of SpinNet monthly bill due to mudslide in Nagano (Japanese only)
[21/08/13] Concerning a reduction of SpinNet monthly bill due to heavy rain from August 11, 2021 (Japanese only)
[21/08/10] Concerning a reduction of SpinNet monthly bill due to Typhoon No.9 (Japanese only)
[21/07/03] Concerning a reduction of SpinNet monthly bill due to heavy rain from July 1, 2021 (Japanese only)
[21/04/05] Concerning a reduction of SpinNet monthly bill due to massive fire in Shimane (Japanese only)
[21/03/05] Concerning a reduction of SpinNet monthly bill due to landslide in Niigata (Japanese only)
[21/02/26] Concerning a reduction of SpinNet monthly bill due to massive fire in Tochigi (Japanese only)
[21/02/15] Concerning a reduction of SpinNet monthly bill due to the Fukushima Prefecture Offshore earthquake (Japanese only)
[21/01/08] Concerning a reduction of SpinNet monthly bill due to heavy snow from Jan. 7 2021 (Japanese only)
[20/12/18] Concerning a reduction of SpinNet monthly bill due to heavy snow from Dec. 16 2020 (Japanese only)
[20/10/27] [Important] Termination of "SpinNet AIR-EDGE Service"
[20/10/12] Concerning a reduction of SpinNet monthly bill due to Typhoon No.14 (Japanese only)
[20/07/06] Concerning a reduction of SpinNet monthly bill due to heavy rain from July 3, 2020 (Japanese only)
[20/05/29] About closing registration of "SpinNet AIR-EDGE Service"
[20/02/17] Concerning a bandwidth control of SpinNet Internet connection service (Japanese only)
[19/10/15] Concerning a reduction of SpinNet monthly bill due to Typhoon No.19 (Japanese only)
[19/09/26] Concerning consumption tax increase
[19/09/12] Concerning a reduction of SpinNet monthly bill due to Typhoon No.15 (Japanese only)
[19/08/28] Concerning a reduction of SpinNet monthly bill due to heavy rain from August 2019(Japanese only)
[19/05/10] [Important] About the termination of "SpinNet eADSL Service"
[19/01/31] Announcement for changing the working time of SpinNet Customer Support Center(Japanese only)
[19/01/15] [Important] About closing registration of "SpinNet eADSL Service"
[18/10/22] About blackmail demanding payment in virtual currency
[18/09/07] Concerning a reduction of SpinNet monthly bill due to earthquake in Iburi region of Hokkaido (Japanese only)
[18/09/03] Concerning a reduction of SpinNet monthly bill due to heavy rain from August 30 2018 (Japanese only)
[18/07/09] Concerning a reduction of SpinNet monthly bill due to Typhoon No.7 and heavy rain (Japanese only)
[18/06/19] Concerning a reduction of SpinNet monthly bill due to earthquake in northern Osaka Pref. 2018 (Japanese only)
[18/03/28] [Important] Termination of SpinNet Global Roaming Service
[18/02/15] Concerning a reduction of SpinNet monthly bill due to heavy snow in 2018 (Japanese only)
[18/02/08] Concerning a reduction of SpinNet monthly bill due to heavy snow from Feb. 4 2018 (Japanese only)
[17/10/26] Concerning a reduction of SpinNet monthly bill due to Typhoon No.21 (Japanese only)
[17/09/19] Concerning a reduction of SpinNet monthly bill due to Typhoon No.18 (Japanese only)
[17/09/08] AOSSL(Always on SSL) of SpinNet website
[17/07/28] Concerning a reduction of SpinNet monthly bill due to heavy rain from July 22 2017(Japanese only)
[17/07/24] Concerning SpinNet Spamblocker Service
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