Updated November 20, 2023
November 19, 2023
SoftBank Corp.

Trouble with Customer Support Center Number

Dear SpinNet Customers,

Thank you very much for using SpinNet.

We had been experiencing difficulties in calling the SpinNet Customer Support Center as described below.

We apologize for any inconvenience caused.

The details are as follows.


1. Date and time

It has now recovered from its troubles.

2023/11/18 (Sat.) 01:46 p.m. - 08:00 p.m.
2023/11/18 (Mon.) , approximately 10:00 a.m. - 00:01 p.m.

2. cause

Failure of telecommunications equipment

3. Effect

The customers had been having difficulty connecting calls to the following support center number.