SpinNet | FAQ

I would like to change my credit card number / expiration date.
I have changed my address and telephone number. Do I have to notify you?
I would like to change my password.
I would like to cancel my account.

1. I would like to change my credit card number / expiration date.

You can change it through our homepage.
https://www.spinnet.jp/csc/changee.html
The credit card that you are using will not be updated automatically. If your expiration date is changed or if your credit card is changed due to misplacement or theft, please notify us.

2. I have changed my address and telephone number. Do I have to notify you?

Please change your information through our homepage.
https://www.spinnet.jp/csc/changee.html
If you have moved to a different area, please change your access point. It is not necessary to notify us for changing the access point. For directions on changing the access point, please refer to the following.
https://www.spinnet.jp/man/indexe.html

3. I would like to change my password.

Please change it through our homepage.
https://www.spinnet.jp/csc/changee.html

4. I would like to cancel my account.

Please contact Customer Support Center for cancelling SpinNet. We would like to inform you the cancellation methods.