Cancellation of SpinNet
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We will accept cancellation requests by receiving cancellation documents.
If you wish to cancel SpinNet, please contact SpinNet Customer Support Center to get cancellation documents.

SpinNet Customer Support Center
Telephone : 0088-210-209 (Toll Free)

*Please contact the following number when you cannot use the toll free number.
  044-388-0607 (Toll)
Working Hours : 10:00 - 17:00 (Except New Year holidays)

  • Please contact us by 10 days before the day you wish for the cancellation.
  • You will receive a confirmation letter for the cancellation of our service when your request has been completed.
  • Our service is provided on a monthly basis from the date you signed up. No partial refund if you cancel in the middle of the monthly billing cycle.
  • You can continue to use SpinNet account until the termination date even if the cancellation request has been arranged.
  • Please be aware that we may contact you over the telephone to confirm your request.
  • About SpinNet eADSL service, please refer to the following URL.