Updated August 26, 2013
August 19, 2013
SoftBank Telecom Corp.

[Important] Attention to unauthorized access to Internet Banking Services

Dear Customer,

 Thank you very much for using SpinNet.

 Recently, it frequently occurs that Internet Banking IDs and passwords are stolen because of virus infected computers, and transfer money to other person's account using these stolen IDs and passwords.

In this case, it is very important to be sure to implement an anti-virus measure respectively.
Therefore, please understand the importance of anti-virus measures and implement the following countermeasures.
Description:

- Use anti-virus software and keep it up-to-date.
- Do not open suspicious attachments, e-mails, and websites.
- Do not download and use software of which the author is uncertain.
- Do not enter if suspicious input screen is displayed, and contact financial institutions.
- Keep software and OS up-to-date.

[Related information]

- SpinNet [Important] Attention on abusing IDs and passwords
http://www.spinnet.jp/csc/info/120229e.html

- Ministry of Internal Affairs and Communications
Information Calling for Users' Attention to Unauthorized Access to Internet Banking Services (Request)
http://www.soumu.go.jp/main_sosiki/joho_tsusin/eng/Releases/Telecommunications/130808_02.html

-The Metropolitan Police Department
Concerning a measure on unauthorized access to Internet Banking Services
http://www.keishicho.metro.tokyo.jp/haiteku/haiteku/haiteku428.htm(written by Japanese only)

-JAPAN INTERNET PROVIDERS ASSOCIATION
Corresponding to Unauthorized Access to Internet Banking Services
http://www.jaipa.or.jp/topics/?p=604(written by Japanese only)

Request for the implementation of anti-virus basic in Internet use
http://www.jaipa.or.jp/anti-virus/(written by Japanese only)

If you have any questions or comments, please contact our Customer Support Center.