JENS SpinNet - Trouble Report

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Trouble with FLET'S Service (Kanagawa Area)

January 26, 2002
JENS Corp.

Dear JENS SpinNet Member:

Thank you for using our JENS SpinNet.
There was Trouble with FLET'S Service (Kanagawa Area)

We apologize for the inconvenience caused due to the trouble.

Time and Date 2002/1/25 (Fri) 11:27 p.m. - 2002/1/26 (Sat) 1:46 a.m.
2002/1/26 (Sat) 2:52 a.m. - 2002/1/26 (Sat) 3:42 a.m.

Reason Hardware trouble for NTT's Network Equipment

Effect Customers who tried to connect the Internet via FLET'S Service were unable to connect the Internet during the above period.

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Time and Date	2002/1/25 (Fri) 11:27 p.m. - 2002/1/26 (Sat) 1:46 a.m. 2002/1/26 (Sat) 2:52 a.m. - 2002/1/26 (Sat) 3:42 a.m.
Reason	Hardware trouble for NTT's Network Equipment
Effect	Customers who tried to connect the Internet via FLET'S Service were unable to connect the Internet during the above period.