Note: An onsite visit fee of ¥6,300 (tax included) will be charged for those customers requesting the following options without ordering one of the service packages above.
Support
Price(includes tax)
LAN board/card connection setup (desktop computer)
Connection settings for a LAN board I-type for desktop computers
Per device ¥4,200
LAN board/card connection setup (notebook computer)
Connection settings for LAN cards or USB LAN adaptors for notebook computers
Per device ¥2,625
Initial computer setup
First-time computer unpacking, setup, and operation confirmation
Per computer ¥5,250
Computer card connection setup
Connection settings for various computer cards (PCMCIA)
Per device ¥4,200
Memory increase
Memory installation and operation confirmation
Per computer ¥4,200
Built-in equipment installation and setup
Connection settings and operation check for various types of interface board and drives (DVD, CD-RW, etc.)
Per device ¥5,250
PC-TV tuner setup
Channel and EPG settings for a PC-TV tuner
Per computer ¥5,250
Application installation
Installation and basic operation confirmation for an application of your choice
Per application ¥4,200
OS upgrade (includes clean installation)
Windows operating system upgrade Note: Does not include data backup or device installation and internet connection settings following upgrade
Per computer ¥11,550
Computer initialization
Computer initialization when operation issues cannot be resolved Note: Does not include data backup or device installation and internet connection settings following recovery
Per computer ¥11,550
Data transfer
Data transfer from an old computer to a new one
Notes:
-Includes transfer of My Documents, email data, address book, and favorites
Note: An onsite visit fee of ¥6,300 (tax included) will be charged for those customers requesting the following options without ordering one of the service packages above.
Support
Price(includes tax)
Router setup
Basic router setup Note: which includes ensuring internet access and sending/receiving of email
Per computer ¥4,200
Advanced router setup
Any settings not covered in basic router setup(for one computer)
Per computer ¥11,500
Printer setup
Printer connection settings
Note: does not include setup for network printers
Per device ¥4,200
Printer setup (multifunction device)
Setup and connection settings for one multifunction (scanner/copier) printer
Note: does not include setup for network printers
Per device ¥4,725
Fiber optic TV setup
Includes STB unpacking and setup, modem or router, hub, and TV connection, and STB settings
Per unit ¥5,250
Note: An onsite visit fee of ¥6,300 (tax included) will be charged for those customers requesting the following options without ordering one of the service packages above.
Support
Price(includes tax)
Internet connection setup
This option adds internet browser and email software settings
(For customers who have already obtained an email account.)
Per account/per computer ¥4,200
Email account setup
E-mail account settings for one account on one computer
Per account/per computer ¥2,100
Wireless LAN setup
Connection setup for a wireless LAN access point and wireless LAN client devices (including wireless LAN router settings)
(For one access point and one device)
Package ¥5,250
Wire LAN setup for additional computers
LAN settings to connect an additional computer to a current computer or LAN environment
Per computer ¥5,250
Wireless setup for additional computers
Connection settings for a wireless access point and wireless LAN client device on an additional computer
(For one computer, one access point, and one device. Computer unpacking and setup not included.)
Package per computer ¥6,300
Game console internet setup(PS3/Xbox 360/Wii/PSP/Nintendo DS)
Game console unpacking and setup, initial setup of the main unit, and wire/wireless network connection setup
Per computer ¥4,200
Note: An onsite visit fee of ¥6,300 (tax included) will be charged for those customers requesting the following options without ordering one of the service packages above.
Support
Price(includes tax)
Connection troubleshooting
Troubleshooting for ADSL or fiber optic connections with connection or environment problems
Security client software setup and settings for SpinNet Spamblocker/Web Filtering
Per computer ¥5,250
Note: An onsite visit fee of ¥6,300 (tax included) will be charged for those customers requesting the following options without ordering one of the service packages above.
Support
Price(includes tax)
We offer lessons in any of the following to suit your individual needs.
1) iTunes basics
+ How to import CD tracks to iTunes
+ Creating an Apple ID
+ iTunes Store
* includes how to update iTunes
2) iPhone, iPad, iPod Touch basics
+ Basic operation (Turning on/off, Home, Entering characters, Searching)
+ Synchronizing and sharing files
+ Basic software operation
+ App Store
+ Adding a new contact
+ Settings (display, volume, wallpaper, security, etc.)
Note: An onsite visit fee of ¥6,300 (tax included) will be charged for those customers requesting the following options without ordering one of the service packages above.
* Supported Machines :
iPhone, iPad, iPod Touch, GALAPAGOS iPad, iPhone, iPod Touch which can download a user's guide will be supported. GALAPAGOS which can use a online manual, and the mobile carrier of which is SoftBank will be supported.
Support
Price(includes tax)
Smartphone setup
< For iPhone, iPad, iPod Touch >
+ SpinNet email setup
+ Downloading and installing iTunes (excludes adding contents)
+ BB Mobile Point connection setup
+ Wifi connection setup (optional who having wireless LAN)
+ Registering My SoftBank (iPhone only)
+ Instructions for installing and configuring applications (optional)
< For GALAPAGOS >
+ Google account setup
+ Gmail setup
+ SpinNet email setup
+ Downloading and installing BeatJam (excludes adding contents, optional)
+ BB Mobile Point connection setup
+ Wifi connection setup (optional who having wireless LAN)
+ Registering My SoftBank
+ Instructions for installing and configuring applications (optional)
Email account settings for one account on one machine
1 account / machine ¥1,890
iTunes setup
Downloading and installing iTunes (excludes adding contents)
Per machine ¥3,780
BB mobile point setup
Setting up a BB mobile point connection
Per machine ¥3,780
Wifi connection setup
Setting up a Wifi connection on your machine (for who having a Wifi at home only)
Per machine ¥3,780
My Softbank registration
Registering My Softbank on iPhone
Per machine ¥3,150
Note: An onsite visit fee of ¥6,300 (tax included) will be charged for those customers requesting the following options without ordering one of the service packages above.
* Supported Machines :
iPhone, iPad, iPod Touch, GALAPAGOS iPad, iPhone, iPod Touch which can download a user's guide will be supported. GALAPAGOS which can use a online manual, and the mobile carrier of which is SoftBank will be supported.
* Apple, Apple logo, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone, iPad are trademarks of Apple Inc.
* The trademark "iPhone" is used with a license from Aiphone K.K.
* iPhone, iPad may be configured to work only with the wireless services of a single wireless operator.
Support
Price(includes tax)
Internet service contract support
Support in setting up an internet service contract
Per account/ per computer ¥4,200
Computer desk assembly
Assembly of a computer desk or rack
Per unit ¥4,200
Desk chair assembly
Assembly of a desk chair
Per unit ¥2,625
PLC adapter setup
Unpacking and setup of a PLC adapter (one new device/client device set), connection of the new terminal to the hub and modem/router, and connection of the client device to the computer
Per unit ¥4,200
PLC adapter setup (additional client devices)
Setup of additional PLC adapter client devices
Per unit ¥2,100
Kururimo setup (using i-mode mobile, personal computer service, Flet's service)
Unpacking and setup of a Kururimo-compatible web camera, installation and setup of web monitor tools, and operation confirmation
Per unit ¥4,200
Note: An onsite visit fee of ¥6,300 (tax included) will be charged for those customers requesting the following options without ordering one of the service packages above.
We offer lessons in any of the following to suit your individual needs.
