August 3, 2010
SOFTBANK TELECOM Corp.

Trouble with FLET'S services in Osaka Area

Dear SpinNet Customers,

Thank you very much for using SpinNet.
There was trouble with FLET'S Service in Osaka area.

Description:

Time and Date 2010/08/03 (Tue.) 03:09 p.m. - 04:35 p.m.
Cause Trouble with Network equipment
Effects Customers using FLET'S services in Osaka area were unable to connect occasionally to the Internet during the above period

* FLET'S HIKARI PREMIUM Family type
* FLET'S HIKARI PREMIUM Mansion type
* B FLET'S Family100 type
* B FLET'S Family type
* B FLET'S Mansion type

We apologize for any inconvenience caused. If you have further questions, please feel free to contact us.

We appreciate your understanding and cooperation.