November 13th, 2008
SOFTBANK TELECOM Corp.

Trouble with User Home Page Service

Dear SpinNet Customers,

Thank you very much for using SpinNet.
There was trouble with User Homepage Service.

The detail is as follows.

Description:

Time and Date 2008/11/13 (Thu.) 11:40 a.m. -04:10 p.m.
Description Server trouble
Effects Customers were not unable to use the following service.

* Access to User Homepage and uploading files to User Homepage server
* MYHOME.web

[Effected User Path Name]
blue / gold / yellow / red / green / orange
sea / sky / air / sun

We apologize for any inconvenience caused. If you have further questions, please feel free to contact us.

We appreciate your understanding and cooperation.