December 10, 2017
SoftBank Corp.

[Recovered]Trouble with Credit Card Authentication System

Dear SpinNet Customers,

Thank you very much for using SpinNet.
There were troubles with credit card authentication system, and the detail is as follows.

Description:

Time and Date 2017/12/10(Sun.) 7:41 a.m. - 6:43 p.m.
Cause System trouble
Effects Customers were not able to use the following services.

* Users' Information Change
* Online registration for SpinNet and eADSL Service

We apologize for any inconvenience caused. If you have further questions, please feel free to contact us.

We appreciate your understanding and cooperation.