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| Q1. How do I make calls using "SpinPhone for eADSL"?
When you dial a number within the city, you need to dial the area code first. |
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| Q2. How do I configure the eADSL/SpinPhone for eADSL modem?
Click here. |
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| Q3. How can I determine whether I am calling from the "SpinPhone for eADSL" or NTT line?
It will show up on the VoIP indicator on the eADSL/SpinPhone for eADSL modem. Please check the details in the modem's manual. |
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| Q4. Will I be able to make toll-free calls, use Dial Q2, and call Navi-dial?
You will not be able to make all those type of calls from "SpinPhone for eADSL", but such calls will automatically go through your NTT line. |
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| Q5. Can I call to 050 numbers provided by non-affiliated ISPs using "SpinPhone for eADSL"?
No, you cannot. |
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| Q6. Will I receive calls any differently?
The way you receive calls does not change. |
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| Q7. Can I still use the phone company I subscribe to (NTT, etc) to make calls?
You have to add [0009] before dialing each phone number. You will be charged for these calls by your phone company (NTT, etc.) |
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| Q8. How can I check the mode while using "SpinPhone for eADSL"?
When the power of the eADSL/SpinPhone for eADSL modem is off, you cannot use "SpinPhone for eADSL" to make calls. However you can make calls using the phone company you subscribe to (NTT, etc.) . |
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| Q9. What if I have an ACR (LCR) function on my phone unit?
You'll have to deactivate the ACR (LCR) function. If you cannot, the phone will automatically use the phone company selected by the adapter.
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| Q10. Does it take more time to hear the dial tone than my phone company?
It takes about 5 seconds to hear the dial tone. |
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| Q11. I am calling a number (starts with 050) provided by "SpinPhone for eADSL", but the power of the eADSL/SpinPhone for eADSL modem on the other end is off. Can I still make a call?
You can make a call using your NTT line, but you cannot use "SpinPhone for eADSL" to call. |
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| Q12. Will I receive a new "SpinPhone for eADSL" number that starts with 050?
We will provide you with a number that starts with 050. |
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| Q13. Can I select my own 050 number?
No,
you cannot. 050 numbers
are automatically assigned
to customers.
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| Q14. Will my current phone number change if I use "SpinPhone for eADSL"?
When you get "SpinPhone for eADSL" you will receive a new phone number that starts with 050. However, if you choose to continue using your NTT phone, you can do so without having to change its number. |
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| Q15. Can I call anywhere nationwide?
You can make a call to any landline throughout Japan. |
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| Q16. Can I receive calls to my "SpinPhone for eADSL" number that starts with 050 from regular landline or cell phones?
Starting from November 1, 2003, you will be able to receive calls to your "SpinPhone for FLET'S" number from regular landline or cell phone/PHS(*2)
| *2 |
ASTEL is not supported. |
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| Q17. Can I receive calls to my "SpinPhone for eADSL" number from 050 numbers provided by non-affiliated ISPs?
No, you cannot. |
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| Q18. Are there any numbers I cannot call using "SpinPhone for eADSL"?
You can call most of the numbers, except some special numbers, such as 3 digit numbers (110/119/117) , and so on. For those special numbers, please click here.
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| Q19. Can I make international calls?
You can call them by first dialing 010, then the country code, then the number starting with area code. |
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Service Information
