February 21, 2017
SoftBank Corp.

[Recovered] Trouble with Customer Information Server

Dear SpinNet Customer,

Thank you very much for using SpinNet.

There was a trouble with Customer Information server. The details are as follows.

Description:

Time and Date 2017/02/21 (Tue.) 04:37 p.m. - 05:47 p.m.
Cause Trouble with Network
Effect Customers were unable to use the following services.
* Users' Information Change
* Online registration for SpinNet and eADSL Service

We apologize for any inconvenience caused. If you have further questions, please feel free to contact us.