SpinNet

March 8, 2011
SOFTBANK TELECOM Corp.

Release of new "SpinNet On-Site Support" service menu

Dear Customers,

Thank you very much for using SpinNet.

We proud to announce the start of new support menu for Smartphones have added to "SpinNet On-Site Support Service" from today.

These new menu meet customer's requests, setting up a Smartphone and a basic Smartphone lesson.

Please take this opportunity to try the "convenient and safe" SpinNet On-Site Support.

The detail is as follows.

Releasing date	March 8, 2011 (Tue.)
New Support Menu	<< Smartphone Setup Package >> Our professional staff will visit you and set up a Smartphone / tablet computer such as iPhone, iPad, and GALAPAGOS. This is a reasonable price package including an onsite visit fee. (1)Support Email account setup, Wifi connection setup, My Softbank registration, etc. (2)Fee 7,560 yen (tax included) << Smartphone Lessons >> This is Smartphone and tablet computer basics for iPhone, iPad and GALAPAGOS. (1)Support Please choose from iTunes basic, iPhone / iPad / iPod Touch basics and GALAPAGOS basics. (2)Fee 3,150 yen (tax included) * If you would like to take a Smartphone lesson only, an onsite visit fee (6,300 yen) will be charged additionally. Please make sure to check the Terms of Service and Points to Note at the website below. URL : http://www.spinnet.jp/service/onsite/charge2e.html#charge_spl We also offer other support packages, "Broadband Connection Setup Package" and etc., for details of the service, please refer to the URL below. URL : http://www.spinnet.jp/service/onsite/charge2e.html#charge_sps
How to apply	Please confirm the service in a website below, then call Special dedicated number or sign up through the website. URL : http://www.spinnet.jp/service/onsite/starte.html TEL : 0120-950-116 (toll free) (10:00 a.m. - 8:00 p.m., 7 days a week, unavailable during year-end/New Year holidays) *This service is available in Japanese only.

If you have any questions or comments, please contact our Customer Support Center.